Support

Janome Canada Support Page

Discover Everything Janome

At Janome, we’re more than just selling sewing machines—we’re your go-to resource for all things sewing! From manuals and FAQs to expert support and a vibrant community of fellow sewists, we’re here to help you every step of the way.

Machine Reference Guide  |  Long Arm Reference Guide  |  Accessory Catalog

What Kind of Machine Do I have – French  |  Needle Selection Chart – French  |  Embroidery Formats

User Manuals

Find the original manual for your Janome machine. Download and save to your computer or print as needed.

Our Community

Join in on the conversation. Share project ideas. Find tips and techniques from other Janome owners.

Contest Rules

Contest rules and regulations that are supported exclusively by Janome Canada Ltd.

Frequently Asked

Answers to common questions about your Janome machine, service and handy links.

General Inquiries

Please contact an authorized Janome dealer for service issues, support and product questions.

Technical Support

Find software and firmware updates for your embroidery and sewing machine on the Janome.com resource pages.

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